Return and Exchange Policy

The customer has the right to exchange or return the product within 7 days from the date of the purchase invoice, provided that all of the following conditions are met:

1. The product must be in its original packaging (carton, plastic bag, manuals, labels, etc.) and in resellable condition.
2. The product must not have been installed or used.
3. The product must not have been connected to power or operated.
4. The product must be clean and stored in appropriate conditions.
5. DASH may require an advance technical inspection in some cases before approving the exchange or return.
6. The original purchase invoice must be presented.